Coronavirus, advice

UPDATE 29/05/20

In the daily coronavirus briefing of 28/05/20, the Prime Minister said that dental practices would be able to open as of 08/06/20.  Unfortunately, the return to "normal" care is some way off.  The Chief Dental Officer (CDO) for England has advised a gradual and phased return.  The difficulties we have with reopening is that there is little to no guidance on how we can return to work practically and safely. There is also the limited availability of appropriate PPE.

Over the coming weeks and months, we will be looking into what we can do to expand our available dental care services, whilst ensuring the health and safety of our patients and staff.  We are determined to support patients who need urgent care as soon and as quickly as possible, and that will be our initial priority.  We hope for some clearer information and guidance soon from the relevant authorities.

Please only contact the surgery if you have a dental problem, as urgent care is still available subject to phone triage. Please do not call to arrange routine check-up appointments until further notice.

We will continue to update our website and facebook pages as more information becomes available.

Once again, we thank you all for your understanding in these uprecidented circumstances.


UPDATE 28/5/20

As most people will be aware, some workplaces and businesses are taking tentative steps towards reopening.

We regret to inform you that the dentist and dental technicians are not amongst those returning to work at this time.

The nature of the work carried out by dentists involves using water equipment in your mouth generating an aerosol of fine mist.  This mist and any virus particles in it remain airborne for several minutes, possibly hours, before settling on surfces over a broad area around the source.

Dentistry, therefore, carries an extremely high risk of transmission and so we remain unavailable for face to face appointments, until such a time that the govenment advises otherwise.

We are open for telephone triage in case of a dental emergency but treatment is limited to advice, pain relief and antibiotics as necessary.  Once these avenues have been exhausted, it may be possible to refer you to a local emergency hub, where limited face-to-face treatment can be carried out.

Your health and safety are paramount to us along with that of our staff and dentist's; we are therefore, busy preparing for the time when we will reopen however, this will mean changes for patients accessing care and the way that we work.

In the meantime, we thank you all for your patience and ask that you do not try to attend the practice or contact us to book routine appointments.  This will help keep everyone safe and the phone lines free to deal with emergencies.

As the situation evolves, we will endeavour to keep our patients up to date with any changes.




All routine appointments have been suspended from Tuesday 24th March 2020 to keep within the current government advice.  If you have a routine appointment booked and if you have not already, you can expect to hear from us shortly to postpone your appointmet to a later date.  We will be monitoring the guidance during this period and we will be in contact if we need to postpone appointments from April onwards.  Please do not attend the surgery.

Don't worry; you will not miss out on any of the dental care you need.  Once we are able  to get back to operating normally, we will be making sure that we are available to catch up on any postponed appointments.


Advice to patients with a dental emergency:

During these unprecidented times we are unable to provide the normal care that patients are used to. During normal working hours we will provide advice to patients over the phone - please telephone 01226 718345 and where necessary provide care in the form of prescriptions for analgesics and antibiotics. Please do not attend the practice.

Outside of normal hours if you have an urgent dental problem, please consider if this could wait until the following day, rather than accessing the out of hours services. If the problem is extremely severe please contact the out of hours service through NHS 111.

If your dental problem includes uncontrolled bleeding and a swelling that is causing breathing problems this is an emergency and you should go to A&E.

Our patients are really important to us - we are here to help in any way we can.

Thank you for your patience and understanding.




The NHS in South Yorkshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases.  The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you've been to a country or an area with a high risk of coronavirus
  • you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

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